Step 1

Login to our cloud portal, If you don't have login details, please see this article here.

​

Step 2

You have two options to go about downloaded your extracted data

1. Click Download and choose My Data from the drop down box
   
   Or
   
   ​

2. Just Click on Download My Extracted Data 

Step 3

Now at the My Data Downloads page you will see list of records with one of the following status.

​

• Not Started
  This means your data download is not started yet. Therefore unavailable to download.
  
  ​

• In Progress
  This means your data extraction is in progress, and data will be available to download shortly. You will receive an email once its ready to download.
  
  ​

• Data Ready
  This means your data is ready and you can simply click to Download to save your data to your local disk or computer.
  
  ​

  

Step 4

You will be taken to dropbox where you can see a preview of your data. To download your data simply click the download button, choose where you want to save the file, and click 'Save'
​

Next Article

Submitting Multiple Jobs In Bulk