Step 1
Login to our cloud portal, If you don't have login details, please see this article here.
Step 2
You have two options to go about downloaded your extracted data
- Click Download and choose My Data from the drop down box
Or
- Just Click on Download My Extracted Data
Step 3
Now at the My Data Downloads page you will see list of records with one of the following status.
-
Not Started
This means your data download is not started yet. Therefore unavailable to download.
-
In Progress
This means your data extraction is in progress, and data will be available to download shortly. You will receive an email once its ready to download.
-
Ready To Download
This means your data is ready and you can simply click to Download to save your data to your local disk or computer.
Step 4
Lastly, you will then see an Open With Window pop up. Simply choose what application you would like to use to view your data in!
