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Downloading Your Data

Step by step guide to downloading your extracted data via the Cloud Portal

Christina Platz avatar
Written by Christina Platz
Updated over a week ago

Step 1

Login to our cloud portal, If you don't have login details, please see this article here.

Step 2

You have two options to go about downloaded your extracted data

  1. Click Download and choose My Data from the drop down box

    Or

  2. Just Click on Download My Extracted Data 

Step 3

Now at the My Data Downloads page you will see list of records with one of the following status.

  • Not Started
    This means your data download is not started yet. Therefore unavailable to download.

  • In Progress
    This means your data extraction is in progress, and data will be available to download shortly. You will receive an email once its ready to download.

  • Data Ready
    This means your data is ready and you can simply click to Download to save your data to your local disk or computer.

Step 4

You will be taken to dropbox where you can see a preview of your data. To download your data simply click the download button, choose where you want to save the file, and click 'Save'

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