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How to download your data (Offline)
How to download your data (Offline)

Here is how to download your data when our client portal is offline

Hannah Tyson avatar
Written by Hannah Tyson
Updated over a week ago

When your job has been completed you will receive an email from our team with a link to download your data from

Should you wish to download data for a previous job or you want to check on the progress of your job please follow the steps below.

  1. Send us an email on [email protected]

  2. Email Subject : Downloading My Data

  3. Email Content : Make sure to copy the following template and modify accordingly.
    โ€‹


Hi,

I would like to download my data

Job Name : {Please enter the name of your job}

Job Created on Date : {Please enter the date you created your job, This can be an estimate if you are not sure of the exact date}

Thank You


Our team will then send you a link where you can download your data, should our team require any further information they will contact you by email

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