How to create a new support ticket (Offline)

Here is how to create a new support ticket when our client portal is offline.

Christina Platz

February 28, 2026

Should you wish to create a support ticked please follow the steps below.

Send us an email on sales@scrapingsolutions.com.au
Email Subject : New Support Request
Email Content : Make sure to copy the following template and modify accordingly

I wish to create a new support ticket

Description: {Please explain what the problem is or what you require help with}

Ticket Type : {Please enter either Sales, Support or other depending on your issue}

Thank You

One of our team will then contact you by email to assist with your inquiry.

Here is how to create a new support ticket when our client portal is offline.